Healthcare Improvement Toolkit

This Improvement Compendium of Toolkits is published by the SingHealth Duke-NUS Institute for Patient Safety.

It is designed and intended to serve as a handy guide for health care professionals to gain quick access to bite-sized learning content as well as tools on Quality Improvement, Design Thinking and Resilience that you can refer anywhere and anytime. In this 2nd Edition, you can also get valuable tips on How to Engage Patients & Families for Health care Improvement Projects. Each symbolized by a geometrical shape to signify the basic foundations of each domain.

This Compendium serves as an enabler and also as a reminder on the importance of health care quality and innovation. Through inspiring, educating and upskilling our workforce, we can contribute to the optimal design and delivery of safe care systems for our staff and patients. Start your journey with openness and make improvement, including creating joy at work a part of your work.

Refer to the strategies under Strategic Objective 4 published in the Global Patient Safety Action Plan (GPSAP) 2021-2030 to guide actions in engaging patients and families.